Configuring an extension for VuStat

The VuStat feature control is similar to the VuStats button on the telephone. Use the VuStat control, you can automatically display and update all the VuStat displays of all the VuStat feature buttons for the corresponding extension or phone.

For an Avaya one-X Agent extension to display the VuStats information, your administrator must set the following configurations on your Communication Manager:

Assign the extension as a telephone type. The telephone must have a display panel.
The extension must have one or more buttons assigned with the vu-display feature. Different streams of VuStats information are available by specifying the format and ID parameters of the vu-display feature.
For different views and formats, you can assign multiple VuStats configurations to the buttons for this extension.

For information on configuring extensions for the VuStats feature through your Communication Manager, see the VuStats section in Avaya Aura^® Communication Manager, Guide to ACD Call Centers.

For definitions and reference material for the VuStats fields, see the forms of Communication Manager in Administering Avaya Aura^® Communication Manager for Avaya one-X Agent.